Telecommunications
- Bid Management
- Brand Asset Management
- Contract Management
- Customer Field Service Management
- Customer Problem Management
- Dealer Lifecycle Management
- Dealer Operations Management
- Disaster Recovery
- Field Force Support
- Major Customer Collaboration
- Marketing & Campaign Management
- Network Build
- Network Design
- Operations & Maintenance
- Order Fulfillment
- Processes Library
- Product Development
- Project Management
- Retail Inventory Management
- Sales Order Management
Open Text Solutions for Telecommunications
Produce more accurate orders, reduce cycle times, increase coordination with suppliers and improve responsiveness to customers
Customer Feature
Nortel Networks is one of the world's largest suppliers of digital network solutions, with approximately 80,000 employees worldwide, spread across 150 different geographical locations. When Nortel needed an Enterprise Content Management (ECM) solution to manage its HR processes and to enable rapid information access, they turned to Open Text...read more
Success in the Telecommunications industry depends on an organization’s ability to increase productivity and performance, manage new product development, ensure compliance, automate business processes, develop and distribute information among geographically dispersed locations—making the Telecommunications industry a fiercely competitive and extremely collaborative one.
Spanning the globe, the Telecommunications industry acts as a central nervous system, transporting information at incredible speeds. It connects users to information like no other business and is increasingly mission critical to the operation of every organization—large or small, public or private sector.
Open Text solutions for Telecommunications are based on a framework providing the right task and resource support for the processes in the industry's value chain.
Select your solution in the Value Chain below
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Suppliers & Partners | Design/Build/ Operate |
Develop & Promote | Sell & Fulfill | Bill & Collect | Assist Customers | Customers & Channels |
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Network Lifecycle | ||||||
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Mktg & Prod Mgmt | ||||||
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Sales & Service Fulfillment | ||||||
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Dealer & Retail Management | ||||||
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Customer Service | ||||||
Supporting Functions
In addition, find solutions that support all the phases of the value chain above.
