Content Services

• Enterprise Connect
• Enterprise Process Services
• Enterprise Library Services

Open Text Enterprise Process Services

Providing Enterprise Process Services to Help Put Content in the Hands of Users When and Where They Need It

Open Text Enterprise Process Services is a comprehensive new set of enterprise process services designed to make it easier than ever before for enterprises to flexibly and rapidly deliver content to information workers within the context of business processes. For users, Enterprise Process Services lets them design processes for any business content and manage the flow of that content within and between departments to improve operations and meet business requirements.

Part of the set of repository-agnostic Open Text Content Services, Enterprise Process Services is offered as a shared service that can be used by major enterprise systems, such as SAP applications, Microsoft Office and SharePoint, and others, as well as the full range of Open Text products.

Open Text Enterprise Process Services also features a comprehensive user interface design toolkit for organizations, partners, and third-party providers to rapidly prototype and deploy processes that integrate with existing desktop environments, such as Microsoft Outlook. Enterprise Process Services offers particularly valuable capabilities to Livelink ECM – eDOCS customers by empowering them with much greater process management control than that provided by current eDOCS products.

• Highlights

Click each of the following links to learn more about the highlights of Open Text Enterprise Process Services:

• Powerful and comprehensive integration  
   Access to all enterprise content out of the box with Open Text’s deep integrations with all major ERP, collaboration and storage platforms.
• Rapid UI development tools  
   Best-in-class user interface design tools that allow customers to quickly prototype applications. This allows business users and stakeholders to be part of application design, helping to increase user adoption and reduce the risk of design errors.
• Flexible UI options  
  A full set of tools to integrate content and business processes into popular interfaces such as Microsoft Outlook and Microsoft SharePoint portals. This is designed for those occasional users who get involved in business processes for special approvals or escalations, and don’t need access to the system via a specialized process management interface.
• Unmatched industry expertise  
  Open Text has deep and extensive expertise in a wide range of business processes and industry sectors, such as energy, government and financial services. The company also has expertise in helping customers deploy applications in such areas as human resources, sales and marketing, customer service and accounting and financial management.