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System Design

System Design involves the analysis, design, and configuration of the necessary hardware and software components to support your solution's architecture. The five major components of System Design include: the Information Model, Community Model, Security/Permission Model, System Integration, Workflow, and Technical Architecture.

System Design Service Packages are a consultancy services offered to customers who require architecture design advice for sizing new systems or scaling existing Livelink systems. This consultancy offering is ideally suited for customers who want to quantify their current level of performance of Livelink. As part of this Service Package, an Open Text Technical Architect will work closely with you to collect logging and system information. Working with this information, we will define a usage profile and identify performance bottlenecks and system weaknesses, and suggest courses of action to improve your system's overall responsiveness.

Benefits

A System Design engagement typically provides the following benefits:

• Improved system performance; individually tailored configuration advice demonstrates where improvement is necessary, and how to improve the system to regain lost performance.
• Customers gain a detailed understanding of how their users use their system. This Usage Profile can be leveraged to develop future architecture changes.
• Potential to learn of future concerns, allowing customers to take proactive measures to avoid problems.
• A baseline performance level is established against which benefits can be compared and changes to the system predicted or foreseen.