Case Manager
By DOCBYTE N.V.
Case Manager is a solution developed to mainly help insurance companies and financial institutions with their claims processing, customer communications, credit application, contracting and on-boarding of new customers.
Case Manager is a ready-to-use case management solution for companies operating in different verticals such as financial services and insurance. The solution can be easily adjusted to fit customer needs and be integrated with the existing customer Line-of-Business applications in a very short time period, thus creating a high ROI.
Details
Case Manager is built on top of OpenText Documentum Content Server and xCP. It provides a role based UI and a administrator UI.
There are various integration points, e.g. a custom REST API, that simplifies integration with other systems and that is easy to use for developers that are not familiar with the OpenText Documentum product stack.