Messaging and fax
Deliver critical messages to your customers’ preferred communication channel
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Get the right message to the right person at the right time
Alerts and reminders
Ongoing, relevant customer communications drive loyalty and engagement. Deliver notifications for alerts, appointment reminders, and product information to keep customer conversations going.
Identity verification
Customers trust you to protect their private information. Enforce strong authentications to verify customer identities with a code that is sent to them via text message.
Marketing and customer promotions
Marketing teams need to reach prospective customers wherever they are. Create omnichannel marketing campaigns via various touchpoints to increase engagement.
Secure document delivery
Legacy systems can slow information exchange and create bottlenecks. Automate workflows and integrate enterprise applications with digital fax and cloud fax to shorten business cycles.
Fax data and information
Fax messages contain critical information that isn’t easily captured. Automatically extract text and metadata from fax documents for easy information capture and intelligent document processing.
Leaders trust OpenText
Leaders trust OpenText
See what a messaging solution can do for your business
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Start conversations where your customer are
Offer customers mission critical information on their mobile device via SMS, WhatsApp, and push notifications.
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Keep customers for life
Deliver personalized messages that enhance customer experience, strengthen engagement, and increase loyalty.
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Boost security
Protect identities, bank accounts, and purchases from potential hackers with multi-factor authentication.
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Ensure message delivery
Minimize the risk of non-delivered email and SMS messages with pre-built integrations for end-to-end document creation and delivery.
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Optimize messaging performance
Easily uncover valuable insights with data analytics and performance metrics for all messaging channels accessible within a single web user interface.
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Easily deploy new channels at your own pace
Support email, SMS, WhatsApp, push, voice, and fax via a single provider, with a common set of APIs and reporting tools.
Unlock the value of messaging and fax
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OpenText™ Core Messaging
Start conversations on your customers' channel of choice
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OpenText™ Digital Fax Solutions
Boost efficiency and cut costs with digital fax
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OpenText™ Core Fax
Fax anywhere, anytime with seamless, secure cloud fax at your fingertips
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OpenText™ Fax
Improve workflows by sending and receiving digital faxes at scale
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OpenText™ messaging and fax solutions give organizations cloud-based ways to deliver secure, meaningful, and timely messages to customers based on their channel of choice.
