Cloud Fax Solutions

* Does your company (or your customers, partners, users) utilize fax?

* Our Fax Volumes have -

* Looking at your current fax process (ie number of steps to send a fax), how many steps do you, your customers / partners / users have to take in order to send a fax (think about things like walking up to fax machine (or MFP), logging in, finding the right name in an address book, making sure the fax was sent, receiving confirmation, ETC)?

* Do you have an existing digital fax vendor?

* If yes, who is your current vendor?

What do you like or dislike about them? (optional)

If you rely on ON-Prem digital fax software and your current vendor is retiring their On-prem fax solution and forcing you to move to cloud, are you interested in learning more about OpenText on-prem solutions? (optional)

* Do you or your customers, partners, users rely on copper phone lines (POTS lines) and fax machines / Multi-Function Printers (MFP’s) with analog fax kits?

* How many phone lines?

* How many fax machines?

* How many MFP with fax kits?

* Have you considered moving to a pure cloud fax solution that requires no internal IT hardware / no telephony backbone and no fax machines?

* If yes, would you like more information about OpenText Cloud fax solutions?

* How do you extract data from fax?

* If Ad Hoc or Automated, who do you use?

* Are there downstream processes / workflows that rely on the data contained in fax?

Do you have any issue with these processes (for instance, are they error prone, slow, causes delays or bottlenecks in processing information)? (optional)

Anything else you would like to share with us? (optional)