Revolutionize corporate help desks

The reality of managing a corporate help desk is: Too many tools and an overwhelming number of support tickets. Combine that with outdated data archives and limited self-service options and you have disjointed systems that are hard to manage and slow to respond.

Enter OpenText™ Service Management, a robust solution that simplifies operations and elevates employee experiences. With a single, AI-powered help desk for IT, HR, supply chain, facilities, and more, your organization can:

• Empower self-service: Employees can resolve issues faster with user-friendly self-service tools.
• Simplify ticket management: A centralized platform for all service requests streamlines workflows and reduces bottlenecks.
• Streamline operations: Consolidating service management enables efficient cross-department collaboration and better resource allocation.

Watch this demo to see how it works.