Customer Success Services
Unlock the full potential of your information management solution
Overview
Cloud Success Subscriptions
Achieve a deeper strategic engagement by working with OpenText experts to develop a custom success plan that goes beyond purely technical factors. The program defines clear goals, tracks key metrics, and creates a strategic roadmap tailored to business outcomes.
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Cloud Success Subscriptions Tiers
Gain access to a variety of online resources, success management, and technical success to accelerate adoption, deliver tangible value, and ensure long-term success.
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Success Program Management
Realize the full value of your investment with success planning, tailored workshops, executive sponsorship, and services orchestration—ensuring your OpenText solution is set up for success.
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Managed Services
Managed Services migrates, updates, optimizes, and manages applications in on-premises and other environments. Free up in-house IT to focus on your business’ core competencies while maintaining the compliance, security, and availability they need.
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Optimize Assist Program
Gain the additional skills and resources you need to get the most from your information management investments.
Read the Optimize Assist Program overview -
On-premises Application Managed Services
Extend IT teams with certified application experts, providing them with services that help them maintain business continuity and respond to changing business needs.
Read the Application Managed Services overview
Value Optimization Services
Leverage a range of services so your staff can focus on important business initiatives. Take advantage of multiple consumption options—whether you want to adopt new technologies or have your solutions be completely managed—to get the full ROI.
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Value+ Management Services
Outsource the management of OpenText solutions so you can redirect your staff to optimize your solutions, drive their adoption, and derive business value from them.
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Mobile Device Hosting
Get a highly accessible, secure, and supported framework that combines OpenText™ UFT Digital Lab with an OpenText environment and provides device hosting and support.
Read the Mobile Device Hosting Service overview
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