AI-Augmented Capture
Enhance document digitization with AI-driven automated content capture and routing
Overview
AI-Augmented Capture solutions enhance traditional capture by analyzing content within the documents themselves for improved file discoverability and workflow development.
Key benefits
Impact business and achieve better results.
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Increase end-to-end workflow efficiency
Leverage AI during content ingestion to seamlessly classify and route documents, spot exceptions, validate edge cases and create action items.
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Reduce human errors and classification inconsistencies
Apply machine learning to augment content and automate classification, entity extraction and routing, consistently and at scale, to gain institutional knowledge.
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Protect customer satisfaction
Eliminate process delays by instantly routing new documents to the appropriate workflow based on context and priority.
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Improve organizational knowledge
Read the overviewAccelerate the transition from paper-based tasks to automated processes to extract added value from newly captured content.
Business impacts
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Talent retention
Organizations invest time and money in recruitment and training. Frustrated employees leave because tedious, manual tasks slow productivity and lack organizational impact. Leverage AI-augmented capture to retain employees with higher-value tasks.
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Onboarding customers
Customer acquisition needs to be fast and seamless. When customer information is inaccurate, duplicative or inaccessible, organizations often lose customers. Easily manage customer information to ensure accuracy and streamline onboarding.
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Enterprise correspondence
Many workflows rely on customer insights contained in correspondence. Traditional capture technology is unable to understand and operationalize the natural language used in these communications. Capture information from unstructured content.
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Asset acquisitions
To acquire assets, organizations need to gather related documentation. Often, this content is paper-based and hard to organize, delaying acquisition. Automatically classify and locate digitized documents.
Explore the components of the solution
Products
OpenText offers a combination of products that leverage AI and automation to streamline workflows:
- OpenText™ Intelligent ClassificationMake sense of unstructured content, millions of pages at a time
- OpenText™ IntelligenceImprove decision making with self-service, AI-driven intelligence
- OpenText™ CaptureHarness AI to accelerate business with intelligent capture software
Professional Services
OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
- Accelerate the Information Management journeyConsulting Services
- Comprehensive Information Management services and resourcesExplore Professional Services
- Reduce time-to-value of Information Management solutionsPackaged Services
Training
OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.
- OpenText Semantic Strategy WorkshopLearn the basics of OTCA to understand the possibilities of content analysis
