Respond to data privacy requests with speed and accuracy
76%
of legal and compliance professionals still perform manual review to identify key documents in an investigation, including data privacy reviews
Impact business and achieve better results.
Identify, cull and extract relevant personal data from large volumes of background data to meet requestor demands on-time and with minimal costs and eyes-on review.
Comprehensively and defensibly collect everywhere personal data may be hidden, such as email, chat, CRM systems, HR applications and document collaboration platforms.
Narrow the review scope with robust culling, including simultaneous search for concurrent queries, technology-assisted review and advanced analytics.
Avoid infringing others’ rights while fulfilling SRRs with redaction tools that ensure third-party data is removed.
Accurately produce requestor-related single documents or document families with QC checks and configurable production capabilities.
Leverage professional service expertise to securely manage and execute projects that tax internal resources.
Legal teams must meet stringent SRR timelines to maintain compliance. However, a request with high data volumes can tax internal resources and systems and disrupt deadlines. Leverage end-to-end functionality to meet any-size request.
Organizations are ready to handle a typical amount of document review requests. An unexpected spike in requests can leave them unprepared and understaffed, causing missed deadlines and costly fines. Scale technology to augment in-house resources.
Compliance requires sensitive third-party data to be properly redacted. Manual redactions are time-intensive and prone to errors, which risks large fines, reputational damage and loss of customer trust. Automate QC to execute all redactions.
Many legal teams have invested in eDiscovery solutions. Adding a separate Subject Rights Request Reviews solution may be cost-prohibitive. Maximize existing eDiscovery investments with SRR support.
Organizations must gather all requested data within a timely manner. Multiple data silos and disjointed systems make it difficult to find and account for everything. Use discovery tools to find all requested data.
OpenText offers products and services to efficiently respond to SRRs, including DSARs: