Consumer Goods
Boost supply chain resiliency and agility to improve customer engagement and experience
40%
of Global 2000 organizations will invest in supply chain systems by 2025 to increase information and inventory velocity[1]
Overview
Key trends
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CPG companies are increasing investments into supply chain management, with 90% of executives rating supply chain issues as the greatest threat to growth.[2]
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With new and varying global e-invoicing regulations, consumer goods organizations are turning to modern e-invoice solutions to ensure compliance.[3]
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In the wake of the pandemic, war and other disruptions, organizations are investing in manufacturing and supply chain resilience, visibility and efficiency.[4]
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In response to consumer expectations, companies will continue investing in digital versus store assortments, delivery speed and consumer experience improvements.[5]
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To boost supply chain visibility and resiliency, 80% of supply chain executives expect to or are already using AI and ML in their planning.[6]
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Organizations are turning to autonomous supply chains as supply chain leaders seek more visibility into supply chain information and performance.[7]
Featured Consumer Goods solutions
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Trading Partner Community Management
Improve supplier onboarding, communication and collaboration
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Electronic Invoicing
Meet global e-Invoicing mandates and compliance regulations with automated invoice processes
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Shipment Track and Trace
Enable end-to-end visibility of shipments and assets in extended ecosystems
Explore more Consumer Goods solutions
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Increase supply chain agility, boost resiliency, quickly onboard partners, predict changes in supply and demand and track shipments with full visibility.
Supply Chain IntegrationAutomate and optimize supply chain processes
Purchase to PayOptimize purchase-to-pay processes and gain end-to-end visibility into supply chains
Shipment Track and TraceEnable end-to-end visibility of shipments and assets in extended ecosystems
Supply Chain OptimizationLeverage B2B transaction data to optimize end-to-end supply chain processes
Ethical Supply ChainImplement a solid digital foundation for building and operating ethical supply chains
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Manage trading communities in the cloud to improve global partner management, increase compliance and transparency and meet global e-invoicing requirements.
Supply Chain IntegrationAutomate and optimize supply chain processes
Trading Partner Community ManagementImprove supplier onboarding, communication and collaboration
Electronic InvoicingMeet global e-Invoicing mandates and compliance regulations with automated invoice processes
What makes OpenText different
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Largest business network
Quickly find and connect with more than 1.1 million trading partners anywhere in the world.
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Improved visibility and automation
Aggregate information flows to provide real-time insight into critical consumer goods processes.
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Full support for compliant digital invoicing
Meet compliance requirements for more than 48 countries with seamless integration into major applications and platforms.
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Engaging customer experiences
Build brand loyalty by intelligently creating and delivering engaging, personalized omnichannel experiences at scale.
Leaders trust OpenText
Learn how leading Consumer Goods organizations leverage OpenText solutions.
See more success stories
Global CPG company transforms B2B operations and customer service with OpenText Business Network
Learn moreConsumer Goods resources
Personalize and optimize the entire customer lifecycle
Watch the videoFuture-proofing your supply chain
Read the blog2023 retail and consumer goods industry predictions
Read the blogEnterprise communications at the speed of the cloud
Read the blogFuture of supply chain collaboration
Read the blogHow IoT, AI and blockchain will enable tomorrow’s autonomous supply chain
Read the blogManaged services for complex integration
Read the position paperOmdia Universe: Selecting a digital experience management solution
Read the reportHow can we help?
Footnotes
Footnotes
- [1] IDC, IDC FutureScape: Worldwide Supply Chain 2022 Predictions, October 2021.
- [2] Deloitte, 2022 consumer products industry outlook.
- [3] The Global Treasurer, What compliance means for electronic invoicing, September 2020.
- [4] Consumer Goods Technology, 5 CPG & Retail Industry Predictions for 2022, December 2021.
- [5] IRi, 2022 CPG Market Review and Outlook.
- [6] Supply Chain Brain, Six Game-Changing Uses for AI in Supply Chains, July 2021.
- [7] Capegemini, The autonomous supply chain – characteristics and benefits, February 2021.