IT Operations Cloud

AIOps and observability

Boost IT operations productivity with AI, automation, and insights

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Balance speed and reliability to keep up with business demands

AI-enabled application performance management

Navigating the noisy chaos of alerts is a time-wasting guessing game. Let AI be your ace. Automate event correlation, quickly pinpoint root cause, and resolve issues with GenAI fixes.

Meaningful data for stakeholders

Flooded by requests for clear, accurate, digestible data? Quickly create dashboards and reports that speak everyone’s language—from IT pros to C-suiters—using normalized data from our ITOM data lake.

Automated remediation

Simplify and speed up task automation—from remedial actions, notifications, and recovery procedures to activating monitoring of new apps and infrastructure instances.

Full monitoring capabilities for OpenText SiteScope

Good news, OpenText™ SiteScope users! OpenText™ Core Infrastructure Observability now integrates with SiteScope—giving you instant access to centralized management and powerful historical reporting.

Faster fixes with OpenTelemetry

Got application performance issues? OpenText™ Core Application Observability, powered by OpenTelemetry, swiftly delivers code-level insights across your IT estate—on cloud and on premises.

Talent realignment

Constant IT change requires rapid response. Shift your team’s focus as needed by using SaaS or private cloud hosting of OpenText solutions to meet evolving demands without maintenance hassles.

Leaders trust OpenText

Leaders trust OpenText

Why organizations are choosing AIOps and observability

  • Identify problems immediately

    Avoid disruptions and deliver predictable user experiences with automated, real-time event correlation—turning data into smart decisions with AIOps-powered analytics.

  • Boost IT operations efficiency with integrated automation

    Shift from repetitive, manual ITOps tasks to higher-priority work with automated discovery, monitoring, and IT infrastructure repairs.

  • Unify IT operations data

    Capture a clear, accurate, real-time picture of on-premises and in-cloud workloads by combining data from all siloed tools.

  • Gain developer-level insights

    Identify golden signals at the code level and triage problems faster with user-friendly, role-specific observability tools.

  • Uplevel your IT admins and operators

    Use observability insights to triage incidents and delegate with accuracy.

  • Deploy our solutions your way

    Choose the deployment option that suits your needs—SaaS, private cloud, or traditional on premises.

Explore our AIOps and observability solutions

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Your organization’s applications are the backbone of your competitive edge. But the overwhelming complexity and expertise requirements of modern cloud infrastructure threaten to sabotage your business.

Enter OpenText™ AIOps and observability solutions—your secret weapons against complexity and resource strain. With near instant-on SaaS or on-premises options, you can control your IT infrastructure, supercharge your applications, and deliver for your business.