Supply Chain Traceability

OpenText Core Product Traceability Service

See your supply chain, connect with customers, and protect your brand

OpenText Core Product Traceability Service on a platform

Overview

See what product traceability can do for your organization

OpenText™ Core Product Traceability Service helps companies ensure quality control, safety, product provenance, and compliance throughout production and distribution. Supplying digital product passports and quickly detecting supply chain issues, it helps companies protect their brand and build consumer trust through transparency.

Explore 7 use cases

How Core Product Traceability Service can benefit business

  • water tower icon

    Get your own watch tower for brand and supply chains

    Get real-time visibility of potential illicit activity threats, including counterfeiting, and the movement of products throughout your supply chain.

  • Deliver supply chain provenance

    Create a competitive advantage: Map changes of custody business processes, and traceability events in all value chains.

  • Engage with a purpose

    Connect directly with customers via embedded value-adds and drive strategic business decisions based on actionable data insights.

  • Build a digital product passport

    Enable quality control, sustainability, and regulatory compliance with electronic records of product origin, materials, and lifecycle.

Why OpenText Core Product Traceability Service?

  • Intuitive cloud-based UI

    Secure cloud-based access to capture and record traceability and supply chain events to strengthen customer engagement activities and develop sustainability programs.

  • Digitization and tracking of all assets

    Digitize all products to create “connected” assets and interact with consumers and partners to drive strategic business decisions based on actionable market insights.

  • Information management and supply chain experts

    Bridge all ecosystems to allow product specific data to be identified, secured and disseminated at every stage—and put that data to work for your brand.

Key features

Real-time intelligence via customized dashboards

Offers instant product authenticity, information, and more. Enables you to analyze and resolve threats before they threaten your business.

Mobility and flexibility

Lets end users access the rich data provided by OpenText Core Product Traceability Service without the need for a special app—they simply use the camera on any smartphone device.

Flexible and scalable framework

Provides a range of services, easily integrated into your business ecosystem, that can scale along with your needs.

Advice and guidance

Gives you access to the domain, traceability, and integration expertise relied on by thousands of global companies.

Customer engagement

Enables the easy deployment of connected packaging for brand promotion, loyalty, and rewards programs and cross-selling.

Safety and security

Speeds recalls, returns, and sustainability measures with secure track and trace, visibility enhancements, and process integrations.

Accelerate the value of OpenText Core Product Traceability Service

Professional Services

OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Communities

Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

OpenText Core Product Traceability Service resources

Fonterra Co-operative Group Limited

Global dairy nutrition cooperative increases traceability and transparency

Learn more

How to achieve smarter product traceability

Read the blog

Accelerate strategic decisions with IoT business intelligence

Read the blog

How to achieve smarter product traceability

Read the blog

Accelerate strategic decisions with IoT business intelligence

Read the blog
  • Product traceability is the ability to track a product's journey from origin to end user. It involves recording and managing data about each stage of production, processing, and distribution, ensuring quality control, safety, and regulatory compliance.

  • Supply chain provenance refers to tracking and documenting the origin, movement, and transformation of products through the supply chain. It ensures transparency, verifies authenticity, and helps manage quality and compliance by providing detailed information about each stage.

  • A digital product passport is an electronic record containing detailed information about a product's origin, materials, and lifecycle. It provides transparency and traceability, aiding in quality control, sustainability, and regulatory compliance throughout the product's life.

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