Digital Mailroom Solutions for Sustainable Business
Extract information from paper and digital files with document capture, data classification and AI to automate high-volume document processing tasks
Improve operational efficiency with Digital Mailroom solutions
The days of traditional mailrooms, dominated by paper and manual processes, are ending. To stay competitive, organizations must rapidly transform incoming paper and files to be digitally signed, intelligently filed and used with automated workflows. Organizations need intelligent document processing solutions that deliver document capture and AI-based data classification to speed operations, delight customers and empower employees.
Digital Mailroom Solutions introduce more sustainable business practices while reducing operational costs, streamlining processes and improving customer service.
Key benefits
Transform paper and electronic documents into actionable data with digital mailroom automation and intelligent document processing to reduce manual errors, assure regulatory compliance and save money.
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Speed data classification and processes
Automate document capture workflows to eliminate the need to manually key metadata from digitized document images, PDFs or other incoming document formats.
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Reduce paper handling with document capture
Leverage scanning and document capture technologies to process paper and electronic documents for immediate digital availability and to eliminate continued paper handling.
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Reduce costs
Improve information flow within the organization, or even within a single line-of-business application, to reduce operational costs.
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Enhance security
Deliver secure access to documents customized at the user level, wherever and whenever they are needed.
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Streamline approval processes
Enable digital signatures to reduce the need to print, sign with a wet signature and copy paper documents.
Business impacts
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Efficient sorting
Incoming mail must be sorted daily. Manually sorting is cumbersome, repetitive and wastes time that can be spent on more business-focused tasks. Intelligent process automation, including automated sorting, saves time and increases efficiency.
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Simplified customer onboarding
Organizations need seamless onboarding experiences. Processes that depend on manual input create delays that lead to frustrating customer experiences. Automate onboarding with intelligent document processing to streamline customer acquisition.
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Accelerated invoice processing
Processing invoices quickly is crucial to cash-flow management. Manual review tasks are slow and prone to error, risking upset customer calls and damaged relationships. Leverage intelligent document processing to extract data from paper and digital invoices to support automation of high-volume invoice processing tasks.
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Assured corporate sustainability
Organizations must meet public demand for more sustainable operations. Reliance on paper makes it difficult for corporations to reduce their environmental footprint. Digitize paper-based processes to support sustainability and ESG compliance.
Leaders trust OpenText
See how customers are succeeding with Digital Mailroom for Sustainable Business.
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Explore the components of the solution
Products
OpenText offers products to digitize traditional mailrooms and improve process automation:
- OpenText™ Intelligent CaptureTransform documents into actionable business insights
- OpenText™ Core CaptureAutomate manual tasks so users can focus on higher-value activity
- OpenText™ Core Signature ServiceLeverage a secure collaboration platform for an effortless e-signing experience
- OpenText™ Magellan™ Text MiningMake sense of content, millions of pages at a time
- OpenText™ AppWorks™Re-engineer business processes around customer, employee and partner needs
- OpenText™ CoreRapidly deploy complete content management in the cloud
- OpenText™ Extended ECMBridge information silos, improve processes and strengthen governance
Professional Services
OpenText combines end-to-end solution implementation with comprehensive technology services to help improve systems.
- Manage image capture and conversion projects OpenText™ Document Capture Services
- Eliminate error-prone manual effort by using machines to understand contentOpenText™ Magellan™-powered, AI-Augmented Capture FasTrak
- Accelerate the Information Management journeyConsulting Services
- Comprehensive Information Management services and resourcesExplore Professional Services
Digital Mailroom for Sustainable Business resources
Transform documents into actionable business insight
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