About us

HP

In May 2016, OpenText™ acquired certain customer experience software and services assets from HP Inc. (NYSE: HPQ). The software assets acquired include: TeamSite, a modern multi-channel digital experience management platform for web content management; MediaBin, a digital asset management solution; Qfiniti, an intelligent workforce optimization solution designed to improve enterprise contact center management; and, Explore and Optimost.

In August 2016, OpenText also acquired the Customer Communications Management (CCM) assets from HP Inc. (NYSE: HPQ), including: Exstream, Output Management, TeleForm and LiquidOffice for customer communications management, process automation, and document delivery solutions. These assets allowed OpenText to better serve its customers by offering a wider set of CCM capabilities in areas including: authoring, workflow, and composition for multichannel document presentment and interactive communications.

These solutions are now part of the overall Experience Cloud strategy and offer a set of applications and add-on products that focus on delivering personalized content and engaging interactions along a continuous customer journey.

Rebranded product names

Former name Rebranded name
TeamSite OpenText™ Web CMS (TeamSite)
MediaBin OpenText™ MediaBin
Optimost OpenText™ Core Web Optimization
Qfiniti OpenText™ Contact Center
Explore OpenText™ Contact Center Analytics
Exstream OpenText™ Communications (Exstream)
Output Server OpenText™ Output Server
TeleForm OpenText™ TeleForm
LiquidOffice OpenText™ LiquidOffice

Partners

Partners can visit the Partner portal in OpenText™ My Support for more information on products, programs and enablement. Login is required. Register at https://login.opentext.com/ or contact partners@opentext.com for assistance.

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Training

Learn more about product training and learning services:

Support

If you require product assistance, contact support@opentext.com or log an issue via My Support.

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For other inquiries, please contact your OpenText representative or contact us online.