Information Management at Scale

OpenText IT Operations Cloud

Cut the cost and complexity of IT Operations

Tests

  • Reveal
    assets accurately
  • Resolve
    problems faster
  • Reduce
    operational waste

Overview

IT Operations - Create competitive advantage in a net-zero world

For decades, IT Operations has been trapped in a reactive cycle of alerts and tickets that frustrates users and drains budgets. OpenText™ IT Operations Cloud—a composable platform that unifies service management, AIOps, observability, automation, CMDB, and asset management cuts the cost and complexity to transform the way you work. Now you can reveal assets accurately, resolve problems faster, and reduce operational waste. Operational freedom is your new normal..

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How IT Operations Cloud powers your business

  • Consolidate help desks

    Unify the service experience and reduce costs with a single solution powered by self-service, GenAI, and mobile access. Automate processes, reduce tools, deploy faster, and elevate experiences—no developers needed.

  • Know your environment

    Reveal the unknowns in your environment. Complete, scalable, rapid discovery reveals all resources and their connections—on cloud and on premises.

  • Reduce operational waste

    Seamlessly integrate multiple vendors, unify reporting, and automate consistently with a composable CloudOps platform powered by GenAI.

  • Gain full observability

    Consolidate cloud and data center information to quickly pinpoint root cause, automate service restoration, and hit service-level targets—all while trimming expenses.

Discover the power of IT Operations Cloud

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Service management
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Network management
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AIOps
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Discovery and CMDB
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IT asset management
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Automation
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Cloud management
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Observability
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Aviator
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Reporting
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IT Operations Cloud resources

Generative AI virtual agents are coming, plus 3 ways to cut complexity

Read the blog

IT is hitting the complexity wall. AIOps and Observability can help

Read the blog

How FinOps cuts cloud waste, engages engineers, and builds a bridge to GreenOps

Read the blog

Getting the digital workplace right

Read the blog

OpenText helps U.S. federal agencies deliver ITSM more securely with less complexity

Read the blog

Generative AI virtual agents are coming, plus 3 ways to cut complexity

Read the blog

IT is hitting the complexity wall. AIOps and Observability can help

Read the blog

How FinOps cuts cloud waste, engages engineers, and builds a bridge to GreenOps

Read the blog

Getting the digital workplace right

Read the blog

OpenText helps U.S. federal agencies deliver ITSM more securely with less complexity

Read the blog