Observability and Service Management Cloud

Observability

Accelerate your IT services with insights across clouds, networks, and code

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Full-stack IT observability reveals insights hidden by infrastructure complexity

Application observability

Got application performance issues? OpenTelemetry-driven observability delivers the code-level insights you need to swiftly detect issues across your cloud and on-premises estate.

Network observability

Finding network issues is often harder than fixing them. But with end-to-end visibility from on-premises networks to the public cloud, you gain the insights needed for faster troubleshooting.

Cross-cloud monitoring

Don’t let infrastructure siloes doom your IT service performance. Get insights across your clouds to solve problems faster.

Root-cause troubleshooting

When applications falter, you need to track down the culprit—whether it’s your recent code release or an external processing vendor. With deep insights, now you can.

Monitoring for change

Quickly determine if an issue is related to an updated configuration. Monitor changes to pinpoint problems instantly.

OpenText SiteScope monitoring

Good news, OpenText™ SiteScope users! OpenText Core Infrastructure Observability now integrates with OpenText SiteScope—giving you instant access to centralized management and powerful historical reporting.

Leaders trust OpenText

Leaders trust OpenText

Why organizations are choosing OpenText for observability

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    Unify IT operations data

    Capture a clear, accurate, real-time picture of on-premises and in-cloud workloads by combining data from all siloed tools.

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    Manage performance, configuration, and compliance

    Quickly identify performance issues, misconfigurations, and compliance violations to optimize network performance.

  • Performance graph stats ascend icon

    Gain developer-level insights

    Identify golden signals at the code level and triage problems faster with user-friendly, role-specific observability tools.

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    Deploy our solutions your way

    Choose the deployment option that suits your needs—SaaS, private cloud, or traditional on premises.

  • cloud-next-gen-cloud icon

    See into your cloud networks

    Deliver cloud network insights with spiral discovery, cloud-flow monitoring, and synthetic testing.

  • User computer icon

    Uplevel your IT admins and operators

    Use observability insights to triage incidents and delegate with accuracy.

Explore our observability solutions

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IT Operations has long been the center of monitoring activities for IT services and infrastructure. But seasoned IT pros know the real game-changer for service reliability is observability.

OpenText’s full-stack observability solutions go beyond standard application performance tools, delivering insights and answers across infrastructure and domain siloes. Whether issues stem from code, infrastructure, or third-party connections, OpenText ensures faster, more reliable services—throughout clouds, data centers, or both.