Capture and Intelligent Document Processing

OpenText Core Capture

Automate cloud document processing with intelligent content capture

OpenText Core Capture UI on a computer

OpenText a Leader in Intelligent Document ProcessingGet the IDC report excerpt

Want to boost efficiency with cloud document processing?

Eliminate manual data entry, reduce errors, and improve productivity with SaaS-based cloud capture that works from anywhere.

See how you can transform paper and digital content into actionable data

OpenText™ Core Capture is a SaaS information capture solution that uses continuous machine learning and large language models (LLMs) to automate content classification and data extraction. It combines standard capture features, such as optical character recognition (OCR), with powerful AI technology to enable intelligent document processing solutions and securely route information to the right users and systems.

Why OpenText Core Capture?

Streamline workflows with seamless integration, global deployment, and trusted automation to reduce complexity and enhance efficiency.

  • Integration
    with purpose-built ERP and CRM applications backed by close partnerships
    Automate repetitive accounting, sales, and service tasks—without burdening IT resources—using deep integrations with SAP® and Salesforce® solutions.
    Explore our strategic partners
  • Global reach
    with flexible deployment for international organizations
    Scale capture operations and meet compliance regulations with data residency options in North America, Europe, and Asia Pacific.
  • One vendor
    offering capture to IDP with end-to-end document management and automation
    Expand capture with integrated process automation, content services, and analytics to reduce complexity and streamline workflows.
    Meet OpenText Content Cloud

Use cases

Enhance efficiency, accuracy, and compliance across business functions—from invoice processing to employee and customer onboarding, claims processing, customer service, and audit readiness—by automating and optimizing document processes.

  • Save time and focus on high-value tasks by automating procure-to-pay processes. Instead of relying on slow, error-prone manual invoice processing, you can easily extract and validate invoice data from multiple channels, including email, scans, faxes, and more.

    Explore procure-to-pay process automation
  • Streamline new hire processes to be more efficient and welcoming. Analyze and classify files with cloud document processing for quick searches and automated HR tasks and workflows.

    Learn about HR automation
  • Automate data capture and verification with intelligent document processing solutions for Know Your Customer (KYC) and customer onboarding. Free sales reps' time by automatically capturing, classifying, and extracting data for automated CRM workflows.

    Learn how to optimize customer onboarding
  • Enhance claims processing by automatically capturing actionable data from claim forms and documents. Cloud document processing helps cut costs while retaining customers and staff, boosting overall efficiency and satisfaction.

    Discover how to accelerate claims processing
  • Reduce slow, error-prone manual workflows and address vast document volumes to improve customer service and support. Enable automation with cloud capture and intelligent document processing to enhance customer interactions with actionable data.

    See how you can elevate customer service
  • Better support regulatory compliance programs by using an information capture solution to automatically classify files and transform them into text-searchable documents for easier findability and archiving.

    Ensure compliance and simplify reporting

    Key features

    Centralize cloud capture, enable intelligent document processing, and support multilingual operations. With automated upgrades, human-in-the-loop validation, and secure data handling, you can optimize performance and reduce manual efforts.

    Multi-tenant SaaS

    Eliminates complex installs and disruptive updates with the fully maintained OpenText public cloud, reducing IT burden through simplified deployment and automated upgrades.

    Continuous machine learning

    Automatically updates learning models using data from human-in-the-loop validation activities by non-technical reviewers—no data labeling or model development expertise needed.

    Learn more

    Human-in-the-loop validation

    Enhances accuracy and streamlines maintenance with a web UI that feeds into the continuous learning engine, while boosting productivity through optimized workflows and a user-friendly interface.

    Multi-modal ingestion

    Automatically extracts information from paper, emails, PDFs, Microsoft® files, and images to unify data capture across departments and locations, enabling scalable content management and shared services.

    Intelligent document classification

    Identifies documents with text and graphical methods to automatically deliver higher accuracy and faster performance.

    Intelligent data extraction and validation

    Reduces manual data entry and ensures accuracy across 85 languages and locales with built-in OCR, machine learning, and third-party LLM and recognition integrations.

    Configurable capture workflows

    Enables users to design workflows that meet business requirements. Whether adding additional reviewers or allowing background processing, create workflow templates by using a simple no-code modeler.

    Multiple export options

    Shares data with multiple applications—such as OpenText™ Core Content Management, OpenText™ Content Management, OpenText™ Documentum™ Content Management, and OpenText™ Capture—plus solutions via CMIS.


    Accelerate the value of OpenText Core Capture

    Add-ons

    Get the most out of your OpenText Core Capture investment with these powerful add-ons.

    • OpenText™ Core Capture for SAP® Solutions

      This SaaS information capture solution enables OpenText™ Vendor Invoice Management for SAP® Solutions to automate order-to-cash and procure-to-pay processes in SAP by classifying content and extracting all details needed for posting and routing exceptions to the right workflows and users in SAP

    • OpenText™ Core Capture for Salesforce®

      This Salesforce app integrates Salesforce with OpenText Core Capture. The SaaS offering classifies documents and extracts data based on OCR and AI, enabling automated workflows built with Salesforce Flow

    Deployment

    Connect content with digital business within the security and scalability of the public cloud SaaS.

    Professional Services

    OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

    Partners

    OpenText helps customers find the right solution, the right support, and the right outcome.

    Training

    OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.

    • 3-8210 – OpenText Core Capture Business Administration

      This course provides the foundation for implementation and administration, including in-depth knowledge and application usage. It includes overviews of the product, process specification, and design; system and tenant administration; user management; batch processing; and reporting and monitoring.

      Communities

      Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

      Premium Support

      Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.

      OpenText Core Capture resources

      ScottsMiracle-Gro Company logo

      ScottsMiracle-Gro cuts costs with cloud capture and content management

      Learn more
      Solarisbank logo

      Solarisbank enabled a lean AP team to serve a fast-growing client base

      Learn more

      OpenText Core Capture

      Read the product overview

      Intelligent document processing

      Read the solution overview

      Continuous machine learning: Your AI edge

      Read the white paper

      OpenText Cloud Platform (OCP) fundamentals

      Read the white paper

      3 ways to elevate cloud content management

      Learn more

      OpenText Core Capture

      Read the product overview

      Intelligent document processing

      Read the solution overview

      Continuous machine learning: Your AI edge

      Read the white paper

      OpenText Cloud Platform (OCP) fundamentals

      Read the white paper

      3 ways to elevate cloud content management

      Learn more
      Play video

      Transform paper and digital content into actionable data with OpenText Core Capture

      Watch the video
      Play video

      ScottsMiracle-Gro saved costs and improved compliance with OpenText

      Watch the video

      Capture and intelligently file HR documentation for easy onboarding

      Watch the demo

      Capture a batch of documents and then export to OpenText Core Content for further collaboration

      Watch the demo

      OpenText Core Capture and intelligent document processing

      Watch the demo

      Capture and intelligently file HR documentation for easy onboarding

      Watch the demo

      Capture a batch of documents and then export to OpenText Core Content for further collaboration

      Watch the demo

      OpenText Core Capture and intelligent document processing

      Watch the demo

      Boost efficiency with SaaS: Future-proof operations with AI-powered cloud content management

      Watch the webinar

      OpenText Content Cloud Virtual Summit 2025

      Watch the webinar

      Boost efficiency with SaaS: Future-proof operations with AI-powered cloud content management

      Watch the webinar

      OpenText Content Cloud Virtual Summit 2025

      Watch the webinar
      • Cloud capture is the process of using cloud-based solutions to automatically capture, classify, and process documents and other content types. This enhances efficiency and accessibility by allowing users to process, review, and validate content from anywhere.

      • Cloud document processing automates the extraction and classification of data from documents, leading to faster processing times and improved accuracy. Plus, the classified documents—with actionable metadata—enable broader intelligent document processing solutions.

      • Yes. To help deliver intelligent document processing, OpenText Core Capture seamlessly integrates with ERPs, CRMs, and line-of-business applications, such as SAP and Salesforce—streamlining workflows and enhancing productivity.

      • AI enhances cloud capture by using continuous machine learning, natural language processing, natural language understanding, and large language models (LLM) to automatically classify, extract, and analyze data from content. Organizations can then process large volumes of files quickly and reliably.

      • OpenText offers end-to-end document management and automation solutions, reducing complexity and speeding up workflows. Unlike ABBYY and Tungsten Automation, OpenText offers deep integrations with major applications like Salesforce and SAP, and has 23,000 employees operating in 180 countries.

        July 15, 2025

        The new IDP for HR: A springboard for transformation

        Discover how to unlock operational efficiency for employee onboarding and more.

        Read the blog
        April 21, 2025

        What’s new in OpenText Core Capture

        See product release highlights for SaaS information capture apps, including SAP and Salesforce.

        Read the blog
        April 15, 2025

        Supercharge claims processing with an AI content assistant and IDP

        See how you can help insurance adjusters resolve claims quickly and improve customer satisfaction.

        Read the blog
        April 10, 2025

        Elevate customer service with intelligent document processing

        Learn how to transform how your organization handles customer interactions and manages information.

        Read the blog
        March 27, 2025

        Transform customer onboarding with intelligent document processing solutions

        See why financial institutions need to make processes faster and more accurate.

        Read the blog
        March 25, 2025

        The ScottsMiracle-Gro Company realizes cost savings by switching to SaaS

        See how they streamlined document management with cloud capture and content management.

        Read the blog
        March 25, 2025

        Streamline procure-to-pay with intelligent document processing solutions

        Harness the power of AI to enhance efficiency, reduce errors, and improve supplier relationships.

        Read the blog
        March 20, 2025

        Ultimate guide to intelligent document processing use cases

        Learn how to transform your operations with intelligent document processing solutions use cases.

        Read the blog
        May 29, 2024

        OpenText named a leader in the 2024 Infosource Global Capture and IDP Vendor Matrix

        Learn why Infosource ranked OpenText as a Star for the seventh consecutive year.

        Read the blog
        February 1, 2024

        Continuous machine learning: Keep up with the digital document deluge

        See why organizations are using CML for content classification and data extraction to enable IDP.

        Read the blog
        November 9, 2023

        OpenText named a Leader in IDC MarketScape for Intelligent Document Processing

        Learn why IDC named OpenText a Leader and download the report excerpt.

        Read the blog
        March 20, 2023

        What is intelligent document processing?

        IDP elevates capture by adding AI and automation to improve operational efficiency.

        Read the blog

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        Footnotes