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Digital Forensics and Incident Response

OpenText Mobile Investigator

Accelerate mobile device investigations with digital forensic tools

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Digital forensics investigations

Smart phones are ubiquitous and a vital source of evidence in investigations. Governments, agencies, and other organizations need the ability to securely analyze digital forensic evidence from mobile devices, such as call records, texts, and emails.

Learn how to securely analyze critical evidence, such as call records, texts and emails

OpenText™ Mobile Investigator enables digital forensics teams to analyze, review, and report on mobile device evidence from mobile phones, GPS, and IoT devices. With built-in bypass tools, cloud access, and multi-language support, investigators can confidently uncover key mobile forensic data from over 36,000 supported devices. A single framework helps streamline mobile forensics workflows, ensuring evidence integrity and efficient reporting.

Why OpenText Mobile Investigator?

Conduct fast, thorough mobile device digital forensic investigations across devices, apps, and cloud platforms.

  • 36,000+
    devices supported for complete mobile forensics
    Extract data from phones, tablets, GPS units, and IoT devices to confidently conduct digital forensic investigations across a range of technologies.
  • 1-click
    bypass unlocks hidden and deleted data
    Quickly access locked or restricted content and recover deleted information to find critical digital forensic evidence.
  • 5+
    languages supported for global investigations
    Review and report on mobile digital forensic evidence in multiple languages to support international cases and multilingual teams.

Use cases

  • Conduct mobile device digital forensic investigations across iOS, Android, Windows, and BlackBerry. Extract messages, calls, and app data securely from smartphones, GPS, and IoT devices.

  • Access cloud-based data from platforms like Facebook, X (formerly Twitter), and Amazon to expand mobile phone forensics beyond the device.

  • Examine mobile forensic data, bookmark key items, and generate detailed reports for internal teams or legal use.

    Key features

    Capture, analyze, and report on digital forensic mobile investigation evidence in one centralized platform.

    Bypass capabilities

    Unlock mobile devices and access deleted or protected content to recover critical digital forensic evidence.

    Optical character recognition and search

    Extracts searchable text from screenshots and images, surfacing relevant terms using keyword filters.

    Activity visualization

    Presents mobile device usage in a visual timeline to quickly identify key moments in digital forensic investigations.

    Multi-language analysis

    Supports global mobile forensics cases with reporting and user interface options available in multiple investigator-friendly languages.

    Data pattern detection

    Detects sensitive expressions like email addresses or credit card numbers to help prioritize review and alerts.

    Multi-format data analysis

    Analyzes mobile evidence across varied file types like PDFs, HTML, images, Plists, and SQLite databases.

    Customizable reporting

    Generates clear, court-ready reports tailored for different audiences with bookmarks and visual exports.

    Read the product overview

    Accelerate the value of OpenText Mobile Investigator

    Add-ons

    Expand your digital forensics, incident response and eDiscovery capabilities by pairing OpenText Mobile Investigator with other OpenText digital forensics and incident response (DFIR) tools designed to detect, investigate, and respond to cyber incidents—preserving evidence, minimizing damage, and accelerating recovery.

    Deployment

    OpenText offers deployment choice and flexibility for OpenText Mobile Investigator.

      Professional Services

      OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

      Partners

      OpenText helps customers find the right solution, the right support, and the right outcome.

      Training

      OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills. 

        Communities

        Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

          Premium Support

          Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.

            Resources

            • OpenText Mobile Investigator is a digital forensics solution designed to extract, analyze, and report on data captured from mobile devices, including smartphones and tablets. It supports iOS and Android, enabling investigators to access chat apps, texts, call logs, browser history, and more, even when dealing with encrypted or deleted files. OpenText Mobile Investigator is part of the OpenText cybersecurity digital forensics and incident response (DFIR) portfolio.

            • Yes. OpenText™ Mobile Investigator can extract, parse, and report on data from encrypted apps including WhatsApp, Signal, Telegram, and more, making it effective for complex investigations involving secure communications.

            • Absolutely. The solution supports more than 36,000 mobile device profiles across iOS and Android, including locked, encrypted, and damaged devices. This makes it a versatile option for agencies handling a wide variety of cases.

            • The tool supports forensic-grade data acquisition with full chain-of-custody tracking, metadata preservation, and standardized export formats, ensuring evidence is tamper-proof and defensible in court.

            • Yes. While widely used by law enforcement, OpenText Mobile Investigator is also valuable in enterprise settings for internal investigations, IP theft cases, compliance audits, or mobile device usage reviews. While enterprise customers often use the mobile investigation capabilities included in OpenText Endpoint Investigator or OpenText Endpoint Forensics and Response, investigators can turn to OpenText Mobile Investigator for deeper dive mobile forensic investigation capabilities.

            • OpenText Mobile Investigator can recover a wide range of mobile data including SMS/MMS messages, call logs, contact lists, app data, photos, videos, geolocation history, browser activity, and deleted files, providing a comprehensive view of user activity for investigative purposes.

            • Yes. The platform features an intuitive interface with guided workflows, customizable reports, and visualization tools. It’s accessible to both forensic experts and investigators with limited technical backgrounds, reducing training time and increasing productivity.

            • Absolutely. OpenText Mobile Investigator supports both lab-based forensic workflows and mobile deployments in the field. It can be used on standalone forensic workstations or integrated into portable imaging kits, making it ideal for time-sensitive investigations or remote evidence collection.

              OpenText Mobile Investigator

              Read the product overview

              OpenText Mobile Investigator

              Read the product overview

              Take the next step

              Discuss your mobile device investigation requirements with a digital forensics solution specialist.

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              Footnotes