OpenText Solutions for Catalogue, EDI and Compliance for Von Maur
We’d love to talk to you about Active Catalogue and EDI Solutions for Von Maur
The Von Maur family opened its first store in the late 1800's. The rented store was 20 by 50 feet, located in Davenport, Iowa. It has come a long way since that shop. Today, 33 Von Maur stores are scattered across 15 states: Alabama, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, New York, Ohio, Oklahoma and Wisconsin; and still expanding. Its corporate headquarters and E-commerce store are still proudly located in Davenport, Iowa.
The strength of the Von Maur brand lies in its enjoyable and unique shopping experience. The backbone of this experience is the wide selection of brand-name merchandise, open and attractive store design, amenities that enhance the customer experience and its commitment to excellent customer service.
As a part of Von Maur’s ongoing efforts to improve the customer experience on its website, the company asks its partners for vendor supplied images that meet its criteria. Vendor provided images improve the flow of information between the two companies and allow Von Maur to publish merchandise on its website more quickly.
Von Maur and OpenText™, in an effort to better support trading partners, has assembled the following information to help meet Von Maur’s need for UPCs and images for style uploading. The information provided in the links below offer guidelines to understand Von Maur’s request and to submit via the OpenText Active Catalogue.
Contact Support
1-800-334-2255 (Option 2, 2)
Email: support@opentext.com
Active Catalogue Support
1-800-334-2255 (Option 2, 5, 2)
Email: cataloguesupport@opentext.com
Freeway Support
1-800-334-2255 (Option 2, 4, 6)
Hours: 8:30 am–8:00 pm ET
Email: desktop@opentext.com