opentext.ai

OpenText Experience Aviator

Elevate customer communications and experiences with generative AI for customer success

See how OpenText Experience Aviator transforms customer communications with AI

Tailor every customer experience with generative AI

Transform customer communications and success with private, generative AI

It has never been more important for businesses to deliver personalized content that supports the customer journey from start to finish. However, many struggle to create diverse, scalable content that accurately leverages customer behavior for effective targeting. This leads to missed opportunities and suboptimal decisions.

OpenText™ Experience Aviator gives marketers and customer success teams an AI foundation to generate contextual, personalized, and relevant content, delighting customers while lightening the workload. Transform customer experience, boost performance, and deliver a personalized touch with private, generative AI and AI image generation.

Use AI to improve customer experience and drive up to 30% more revenue

Revolutionize the customer journey with powerful, personalized, AI-created content

  • search icon

    Surprise customers with unique communications generated by AI

    Tap into your customer data and use AI to get creative with communications. Auto-generate webpages and assets in just minutes to dramatically improve the productivity of customer success, marketing, and customer support teams.

  • product mood happy laptop icon

    Create powerful moments that matter

    Craft new and exciting content—or update and improve existing content—for greater simplicity, understanding, and empathy. Empower authoring teams to speak with one brand voice and improve customer engagement and experiences.

  • protection lock shield icon

    Maintain data confidentiality

    Be confident your data will remain secure with a private LLM approach to generative AI. Ensure data confined within your organization's boundaries is only exposed to the people who should have access to it.

Craft personalized customer communications and experiences with AI

Make it easy to create, review, and deploy AI-generated content and visuals

Connect with an AI expert
  • Rich media management with secure AI image generation

    Generative AI and automation can help your customer-oriented teams enhance their creative processes, but it can put your data or brand at risk. Use image analytics and Google’s Imagen to automatically tag and watermark images and ensure control over when and how AI-generated imagery is used.

  • Next-level customer marketing

    Marketers need to effortlessly create tailored content at scale while tapping into customer behaviors for precise targeting. Predict behaviors and make informed decisions about the next best action for your most valuable customers using generative AI.

  • Content creation using AI-powered, natural language chat

    Organizations communicate with a wide range of customer audiences using multiple authors and methods. Allow authors to use AI to produce and edit content in various styles with a chat-based interface, making it easier to provide customers with highly personalized, empathetic, and relevant information.

Explore related Aviator solutions

Explore innovative AI capabilities of OpenText Aviator to reimagine work for your organization across all functional areas

Aviator for Business

OpenText™ Content Aviator

Supercharge intelligent workspaces with AI to modernize work.

Aviator for Business

OpenText™ IT Operations Aviator

Redefine all Tier 1 business support functions with self-service with private generative AI.

Aviator for Technologists

OpenText™ Aviator Platform

Enable smarter decisions with enterprise-grade platforms to process, organize, and analyze large data sets of all types.

Aviator for Technologists

OpenText™ Aviator Search

Give users access to the answers they need, faster and easier, with multi-repository search capabilities that let you customize everything from clicks to conversations.

Learn more about Experience Aviator

Drive customer success with OpenText Experience Cloud 24.2

Read the blog

More inspiration, less friction with GenAI and ImageAI

Read the overview

Welcome to opentext.ai

Read the blog

Soar to new heights with AI powered Experience Aviator

Read the blog