In May 2016, OpenText™ acquired certain customer experience software and services assets from HP Inc. (NYSE: HPQ). The software assets acquired include: TeamSite, a modern multi-channel digital experience management platform for web content management; MediaBin, a digital asset management solution; Qfiniti, an intelligent workforce optimization solution designed to improve enterprise contact center management; and, Explore and Optimost.
In August 2016, OpenText also acquired the Customer Communications Management (CCM) assets from HP Inc. (NYSE: HPQ), including: Exstream, Output Management, TeleForm and LiquidOffice for customer communications management, process automation, and document delivery solutions. These assets allowed OpenText to better serve its customers by offering a wider set of CCM capabilities in areas including: authoring, workflow, and composition for multichannel document presentment and interactive communications.
These solutions are now part of the overall Experience Cloud strategy and offer a set of applications and add-on products that focus on delivering personalized content and engaging interactions along a continuous customer journey.
| Former name | Rebranded name |
|---|---|
| TeamSite | OpenText™ TeamSite™ |
| MediaBin | OpenText™ MediaBin |
| Optimost | OpenText™ Optimost |
| Qfiniti | OpenText™ Qfiniti |
| Explore | OpenText™ Explore |
| Exstream | OpenText™ Exstream™ |
| Output Server | OpenText™ Output Server |
| TeleForm | OpenText™ TeleForm |
| LiquidOffice | OpenText™ LiquidOffice |
Partners can visit the Partner portal in OpenText™ My Support for more information on products, programs and enablement. Login is required. Register at https://login.opentext.com/ or contact partners@opentext.com for assistance.
Learn more about product training and learning services:
If you require product assistance, contact support@opentext.com or log an issue via My Support.
For other inquiries, please contact your OpenText representative or contact us online.