Support

OpenText Legal Hold

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24x7 online resources

My Support is a 24x7 support portal for all Legal Tech product resources.

Live technical support is available Monday-Friday, from 8:00 am to 8:00 pm ET, through the My Support portal or call us.

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*Please note, when creating your My Support account, select Legal Tech as your product line.

My Support

Please note all links listed below require a My Support account to access.

Dedicated assistance

Use the easy ticket creation wizard to outline your question or issue and our support teams will troubleshoot and provide guidance to resolve it.

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My Support help

Check out our complete Help & About section to help you get started on My Support.

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Feedback forum

Share feedback about your My Support experience in the feedback forum to let us know how we can make your next experience even better.

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Product resources

My Support offers product resources within each product page, including documentation, software, knowledge base articles and community forums, with a single click.