Services & Support

NextGen Services

Propel your business into the future with modern solutions

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Overview

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OpenText™ NextGen Services propel organizations into the future and ensure they stay ahead in a rapidly evolving market. Our cutting-edge services are designed to streamline operations, enhance productivity, drive innovation, and give businesses a competitive edge.

Advisory Services

OpenText™ Advisory Services experts partner with organizations to identify key priorities and business objectives and provide strategic planning to optimize processes, enable informed decision-making, and drive innovation.

  • Strategy Workshop

    Understand your IT challenges and future opportunities, generate momentum and buy-in, and define what you can achieve in the next 12 months.

    Explore the service
  • Information Architect

    Extend your vision by working with a principal consultant who knows your team and business and can facilitate consultations and provide prescriptive advice.

    Learn about your designated success advisor
  • Supply Chain and B2B Integration Strategy

    Successfully integrate your transaction data flows by relying on experts who will analyze your integration needs and recommend the best approach. 

    Contact us to learn more
  • Checkpoint Service

    Supplement your partner-led cloud implementation with checkpoint services to ensure best-practice approaches and maximize project outcomes.

    Contact us to learn more

AI and Aviator

AI in business has redefined how we think, provided a new appreciation for trust and data, and introduced a new viewpoint on how we can unleash human potential. Our services provide a robust suite of AI capabilities to help you usher in this new era.

  • Discovery Workshop

    Get the most from your structured and unstructured data with best practices and practical advice for implementing AI.

    Learn more about Discovery Workshops
  • Aviator Lab and LLM Ops

    Use a private sandbox to test ideas, kick AI into high gear, and translate raw information into actions.

    Explore Aviator Lab
  • Earn Your Wings program

    Start your AI transformation journey by loading up to one million documents to the OpenText™ Private Cloud and get up and running in as little as two weeks.

    Start your AI transformation
  • Flight Plans

    Get architectural blueprints that guide you toward the right AI-powered solutions for your unique journey and adjust them as needed in Aviator Lab.

    Contact us to learn more

Cloud Transformation

Cloud migration can enhance agility, reduce costs, and drive innovation. Ensure a seamless migration by partnering with experts who can help you stay competitive and future proof your operations.

  • Cloud Readiness

    Prepare your system’s architecture for the future with a personalized transition approach designed to minimize business disruption and maximize cloud technology usage.

    Explore the Cloud Readiness Assessment FasTrak
  • Move and Modernize

    Use the latest OpenText innovations to drive down operating costs as you modernize on-premises solutions and move them to the cloud in a single process.

    Learn about Move and Modernize FasTrak
  • Cloud Transformation Workshop

    Accelerate your cloud transformation programs by leveraging expert help to create a strategic roadmap over eight transformation domains.

    Read the Cloud Transformation Workshop overview

IT Capability Innovation

Quickly get solutions up and running, optimize them for your environment, and help boost user adoption by working with experts to enable solution features and functions. Utilize our innovative demo environment to visualize the end result.

Cybersecurity Services

The rise in cyberattacks, increased pressure from regulation, talent gaps, and resource shortages bring new levels of risk. Our experts help identify security risks and implement programs to keep your information safe and protected.

  • Cyber Resilience FasTrak

    Assess your cybersecurity posture, identify potential threats, or simulate a real-world incident response scenario in 4 weeks or less.

    Read the Cyber Resilience FasTrak overview
  • Cyber Resilience Program (CRP)

    Get easy, pre-paid access to experts who can advise, guide, and enhance your cyber resilience.

    Read the CRP overview
  • Managed Extended Detection and Response (MxDR)

    Leverage managed detection and response services to uncover hidden risks and threats, mitigate risk, and reduce reputational, legal, and financial damages.

    Learn more about MxDR
  • End-to-end Cybersecurity Services

    Get OpenText product readiness, risk and compliance advisory, DFIR, and managed security services from a trusted partner able to offer end-to-end security controls.

    Read the Security Services product catalog

Leaders trust OpenText

See how customers are succeeding with OpenText services

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Webcor builds a strong cybersecurity foundation with OpenText

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Healthcare industry logo

Leading U.S. medical university guards against cyber threats with OpenText security solutions

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Banner health logo

Banner Health transforms information discovery and security with OpenText EnCase solutions

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banking industry logo

OpenText Network Detection & Response reduces network noise by 99.98%

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Resources

Modernize to thrive

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Security Health Check

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Cybersecurity Tabletop Exercise

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Advisory Services

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NextGen Cybersecurity Services

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OpenText™ MxDR virtual tour

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Start your AI journey

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Enhancing security operations with OpenText Cybersecurity Services

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Ensuring compliance with the NIS2 Directive

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Replaying an attack with OpenText™ NDR

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Threat Hunting Service

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Security Assessment

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Digital forensic Incident Response (DFIR)

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