IT Operations Cloud

OpenText Solutions Business Manager (SBM)

Save time and money by automating business processes with orchestration, workflows, and process enforcement

Overview

A person typing on a computer

OpenText™ Solutions Business Manager is business process automation software designed for enterprise-scale orchestration and enforcement. It helps teams quickly create, adapt, deploy, and govern process-based apps and workflows for humans and systems across the organization.

What can OpenText Solutions Business Manager do for you?

Quickly develop and deploy apps

Easily design workflows and orchestrate processes using drag-and-drop tools for fast development and deployment of process management apps.

Govern your business processes

Enforce consistency across human and machine-based processes, and facilitate stakeholder oversight for better governance of business processes.

Get complete process automation and orchestration

Keep your business running by creating and customizing process-based apps and workflows to accelerate human- or system-based processes.

Easily extend process orchestration

Accelerate any process—from software development and release management to compliance enforcement of SOX, HIPAA, and other standards.

Vastly improved visibility is the largest area of benefit. Improved cost-of-compliance is another area of benefit.

Neil Gill
Martin-Baker Aircraft Co

Key features

Low-code development environment

Empower citizen developers to design automated business processes using a drag-and-drop canvas, define states and transitions, and create dynamic forms. Self-documenting processes reduce training time.

Dynamic forms with automatic auditing

Enable users to define and incorporate forms with automated auditing of data entry, changes, and actions. Customizable forms ensure role-specific access and allow advanced UI adjustments.

Multiple views for process visibility

Help users visualize and manage processes with kanban, activity, calendar, and backlog views. Changes in one view are automatically reflected across all views for seamless process governance.

Transparent communication and reporting

Keep stakeholders informed with customizable dashboards, automated reports, and two-way communication via email and mobile. View or schedule reports and keep everyone updated on process status.

Process monitoring and system analytics

Track process usage, monitor system resources, and enforce operational-level agreements to ensure milestones are met. Stay informed on usage statistics and receive alerts when thresholds are breached.

Powerful native integrations

Integrate OpenText’s collaboration tools, machine learning, RPA, and OCR. Capture knowledge with chatbots, identify trends for smarter decision-making, and streamline data entry.

Accelerate the value of OpenText Solutions Business Manager

Professional Services

OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Partners

OpenText helps customers find the right solution, the right support, and the right outcome.

Communities

Explore our OpenText communities. Connect with individuals and companies for insights and support. Get involved in the discussion.

OpenText Solutions Business Manager resources

OpenText Solutions Business Manager path to production for enterprises

Read the white paper

Six signs it’s time to automate that process

Learn the signs

Maturing beyond email and spreadsheets

Read the white paper

Top 10 reasons to leverage OpenText Solutions Business Manager

Read the top reasons

OpenText Solutions Business Manager path to production for enterprises

Read the white paper

Six signs it’s time to automate that process

Learn the signs

Maturing beyond email and spreadsheets

Read the white paper

Top 10 reasons to leverage OpenText Solutions Business Manager

Read the top reasons