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Start your free 14-day trial of OpenText Service Management (SMAX)

Sign up for your free trial

Superior user experiences

Empower users to self-resolve issues with access to knowledge articles, virtual agent support, and a unified service portal or mobile app for all services—from IT to HR.

Codeless configurations

Design with ease and deploy rapidly without the need for developers. When it's time to upgrade, seamlessly transition to the latest version without any maintenance changes.

Out-of-the-box content

Tap into ITIL-certified content for incident, problem, change, release, configuration, knowledge, service request, service level, survey, vendor, service catalog, and service portfolio management. Additionally, comprehensive out-of-the-box HR offerings are available for use cases such as leave of absence, holiday balances, payslip deductions, job offer approvals, employee promotions, and onboarding for new employees.

SaaS trial with demo data

Access OpenText™ Service Management on OpenText™ SaaS. With simple registration, you get a full-featured set of demo data. A Getting Started video guides you through logging in, loading sample data, and exploring the interface and features.

What others say about the product

Thanks to self-service capabilities, we observed a 30% reduction in call volumes as our users continue to handle more and more tasks independently.

Zuzana Mayerova
ITSM Program Manager
Diebold Nixdorf

We much prefer to work with repeatable, out-of-the-box functionality and built-in integration capabilities than create custom workflows—that’s why we chose [OpenText Service Management].

Onno Van Der Dussen
IT Operations Manager ITSM
Achmea

The end-user experience is streamlined, reporting is robust, and with AI capabilities we continue to drive innovation and efficiency across our organization.

Engin Kavas
Chief Technology Officer
Aydem Energy

The trial is delivered via SaaS, requiring only an HTML5-compatible web browser.

  • The trial includes access to OpenText™ Service Management on OpenText™ SaaS with a full-featured set of demo data. For 14 days, you can explore all features and functionality, including the service portal, mobile app, out-of-the-box content, and the design studio to create new service management apps for IT and beyond.

  • Yes. Additionally, it includes a full-featured set of demo data.

  • The trial is based on the latest release of OpenText Service Management.